Copyright Notice

This website and its content are copyright of WILLCOACH (PTY) LTD – 2023. All rights reserved.

Any redistribution or reproduction of part or all the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only;
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the document as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any website or other form of electronic retrieval system.

WillCoach (Pty) Ltd hereby authorises you to copy documents published by WillCoach (Pty) Ltd for non-commercial use within your organization only. In consideration of this authorisation, you agree that any copy of these documents which you make shall retain all copyright and other proprietary notices contained herein.

Each individual document published by WillCoach (Pty) Ltd may contain other proprietary notices and copyright information relating to that individual document.

Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of WillCoach (Pty) Ltd or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any copyright of WillCoach (Pty) Ltd.

Note that any product, process, or technology made available through this document may be the subject of other intellectual property rights reserved by WillCoach (Pty) Ltd and may not be licensed hereunder.

Any publication made available through WillCoach (Pty) Ltd is provided “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Any publication of WillCoach (Pty) Ltd may include technical inaccuracies or typographical errors. Changes may be periodically made to these publications; these changes will be incorporated in new editions of these publications. WillCoach (Pty) Ltd may make improvements and/or changes in the products and/or the programs described in these publications at any time without notice.

Should any viewer of a document published by WillCoach (Pty) Ltd respond with information including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such document, such information shall be deemed to be non-confidential and WillCoach (Pty) Ltd shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, WillCoach (Pty) Ltd shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products incorporating such information.

Copyright © 2023 WillCoach (Pty) Ltd South Africa. All Rights Reserved.


Data Privacy Notice


**Data Privacy Policy for WillCoach Pty Ltd**

Effective Date: 2020-03-01

This Data Privacy Policy (“Policy”) outlines how WillCoach Pty Ltd (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in the coaching industry context. This Policy applies to our interactions on LinkedIn, our website, and the Thinkific platform. By using our services, you consent to the practices described in this Policy.

**1. Collection of Personal Information:**
We may collect and process personal information that you voluntarily provide, such as your name, email address, contact details, and any other information shared during interactions with us.

**2. Use of Personal Information:**
We use the collected personal information to:
– Provide coaching services and related support.
– Communicate updates, relevant information, and service-related communications.
– Maintain records and manage our client relationships.
– Comply with legal obligations and protect our rights.

**3. Confidentiality Notice:**
Confidentiality notice: The notice in this link is considered part of this message under Section 11 of the Electronic Communications and Transactions Act, 2002, and its amendments. This email is intended for the sender and recipient only. If received in error, please report it immediately and delete it.

**4. Data Sharing and Disclosure:**
We do not sell, trade, or transfer personal information for marketing purposes. However, we may share information with trusted service providers who assist our business operations and service delivery, bound by confidentiality and security commitments.

**5. Your Rights:**
You have the right to access, correct, update, or delete your personal information held by us. You can also opt out of receiving promotional communications. To exercise these rights, please contact us using the details below.

**6. Data Security:**
We employ technical and organizational measures to secure and maintain the confidentiality of personal information. However, no online transmission or storage method is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

**7. Third-Party Links:**
Our website and communications may contain links to third-party websites. These sites have their privacy policies, and we are not responsible for their practices. Review their policies before providing personal information.

**8. Changes to this Policy:**
We reserve the right to update this Policy at any time. Revised Policies become effective upon posting on our website. Please check this Policy periodically for updates.

**9. Contact Information:**
For inquiries, concerns, or requests about this Policy or your personal information, contact us at:
– Email: [Your Email Address]
– Address: [Your Physical Address]

Using our services indicates your understanding of this Data Privacy Policy and consent to collecting, using, and disclosing personal information as outlined.


Data Privacy during a Coaching Journey

As a coach, I keep a coaching log as required by the ICF and EMCC for professional purposes. This log has a first name, the time and date of our session. This is a document that is securely stored on an encrypted and password protected, with 3D secure verification cloud service. The EMCC and ICF may, at some point, audit this log and they subscribe, as do I, to the data privacy and protection laws of their respective jurisdictions and the respective ethics and standards of their organisations to which I subscribe to as well.

You are welcome to request a session to be recorded. I will not use such recordings unless with your express permission. Recordings will be sent to you via a secure mechanism of your own choosing and then permanently deleted and shredded in my records. For research purposes I may refer to aspects of sessions had with clients and will remove any recognisable information that may serve to identify any aspect of your identity or context, this will also first be verified with you and permission attained. From time to time, I attend Supervision which is a requirement from the ICF and EMCC for professional coaches. The contents of our conversation are protected by confidentiality and ethics as the Supervisor also subscribed to the ICF and/or EMCC. The discussion is about my practice as coach, and not about the client.

From time to time I offer group coaching and training to the public using online tools. The privacy policies of these tools, including the platform on which the training is conducted is checked by me from time to time to ensure best efforts for security of data and remains your responsibility to also verify and check security of your data when using these tools. If you have concerns, kindly inform me immediately.